Return & Refund Policy

Last updated: April 1, 2025

The short version: All TAGSCO products are custom-printed just for you. Because of this, we generally cannot accept returns for "I changed my mind." But if something arrives damaged, wrong, or defective — we'll make it right.

How Orders Work

When you complete an order through TAGSCO, your purchase is processed and fulfilled by Zazzle — a professional print-on-demand platform. Each item is printed specifically for your order. This means:

No item exists in inventory before you order it
Production begins within hours of your purchase
Your payment goes directly to Zazzle, not to TAGSCO

Because of this model, Zazzle's own satisfaction policies also apply to your order. We'll reference both below.

What We Can Help With

✅

Damaged or Defective Items

If your item arrives damaged, poorly printed, or defective in any way, contact us within 30 days of delivery with a photo and your order number. We'll coordinate with Zazzle to get you a replacement or refund.

✅

Wrong Item Shipped

If Zazzle shipped a different product or size than what you ordered, contact us right away. This is covered and will be corrected at no cost to you.

✅

Lost in Transit

If your package shows as delivered but you never received it, or if tracking shows it lost, contact us within 14 days of the expected delivery date so we can file a claim with Zazzle and/or the carrier.

⚠️

Typos in Your Design

We preview exactly what you type — the plate text in the designer is what gets printed. If you made a typo, we may be able to help depending on where your order is in production, but we cannot guarantee a replacement in this case. Double-check before ordering!

❌

Changed Your Mind / Buyer's Remorse

Because your product was custom-made for you, we cannot accept returns for general dissatisfaction or a change of preference. This is standard policy for all print-on-demand products.

Zazzle's Satisfaction Guarantee

Zazzle offers its own satisfaction guarantee for products that don't meet quality standards. You can also contact Zazzle directly through your Zazzle order confirmation email. Their customer service is available at zazzle.com/support.

How to Contact Us for Return/Replacement

Email info@tagsco.com with:

Your Zazzle order number
A photo of the item (if damaged or defective)
A brief description of the issue

We respond within 1–2 business days, Monday–Friday 9am–5pm MT.

Bulk Orders

For bulk or corporate orders (10+ items), return terms are handled case by case and outlined in your bulk order agreement. Contact info@tagsco.com with any issues.

Questions?

See our FAQ page for common questions, or email us — we're happy to help.